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Transforming Pet Insurance: The Power of Automation and Innovation in Enhancing Customer Experience

Pet insurance is a sector ripe for disruption. The benefits of automation and innovation are limitless for both customers and pet insurers, with cloud insurance proposing untapped potential for a market in need of transformation. Insurers can offer competitive pricing and state-of-the-art products by introducing a modern core insurance system.

The CIO Challenge in Insurance: A New Breed of Leadership

With the changing technological face of the insurance sector, leadership has never been more important. As an insurance revolution continues to gain momentum, modern business needs a new leader and one that can innovate at the same speed as the industry.

The 8 Advantages of Implementing a Co-Existing Innovation Platform with IBA

The insurance industry is undergoing a rapid shift driven by technological advancements, making digital transformation no longer optional but imperative. Discover how embracing a co-existing innovation platform, such as IBSuite, enables insurers to remain at the forefront of the industry.

Ensuring Structured Innovation Across the Value Chain

Innovation across the value chain is essential for insurance companies to remain competitive. By harnessing modern technology and data analytics, insurance companies can streamline processes, improve underwriting accuracy, and provide personalised products and services.

Go Greenfield

A leading European Group ran its own market research and found out that it was not that the millennials did not want insurance, but rather that they wanted it when they felt they would need it, they wanted to be in control.

Transforming Claims Management with IBSuite

Claims management is probably the most critical service component in the insurance lifecycle and, as customers expectations evolve, having smooth, responsive and modern claims management processes is critical for achieving customer loyalty, share of wallet and a positive word of mouth.

IBSuite's Data Migration

Data Migration is a central part of all IBSuite re-platforming projects. IBA has a standard process and supporting technology for migrations, which is based on a collaborative exercise between our Customers and IBA.

Replacing the Core

After years of incremental upgrades, the existing platform is not suitable anymore to keep the pace of competition. Legacy companies have fallen behind leading innovative players, not being digitally ready for the new customer demands.

IBSuite's CRM Integration

It is no longer news that system boundaries have blurred in modern software architectures. Orchestrating integrations and in fact, ecosystems of different platforms, is essential to service customers whose expectations have been reshaped by digital technologies.