IBSuite’s CRM Integration

It is no longer news that system boundaries have blurred in modern software architectures. Orchestrating integrations and in fact, ecosystems of different platforms, is essential to service customers whose expectations have been reshaped by digital technologies. IBSuite has a very powerful and comprehensive integration layer. In fact, it is a key design principle of IBSuite that any functionality is designed and developed following an API First approach – which means the API comes first, then the implementation. In this whitepaper, we will cover our standard integration patterns, processes and reusable assets that address each archetype integration scenario when integrating IBSuite to an external CRM system.