IBA was established in 2010, our visionary, dedicated and energetic team bring many years of experience in insurance, development and implementation of software for the insurance industry.
From our headquarters in Copenhagen, Denmark, and our office in London we serve customers across Europe, including the Nordic countries, Germany, Switzerland, Italy and the United Kingdom.
IBA delivers a combined end-to-end design thinking innovation process in concert with the uniquely architected Cloud Based Insurance SaaS Platform, IBSuite.
IBA radically increases an insurance innovators speed to market, ability to automate operations and orchestrate partners around a coherent, innovative customer journey.
The technical support engineer is responsible for providing technical and consultative support for IBA’s customers both in terms of IBSuite platform, interfaces, configurations script that can be customer specific.
The IBA support work environment is highly customer focused and fast paced, operating globally and will in the near future provide 24/7/365 technical support. A successful Support Agent operates efficiently in this climate, maintains composure, exhibits professionalism, understands our customer’s needs and delivers the highest level of customer satisfaction.