Implementation Services

‘’We strive to provide transparency into service delivery, so that we can streamline and continuously improve the process thereby delivering value to our customers.’’

From A to Z

Our skilled IBsuite architects deliver the highest quality implementations of IBSuite, tailored to our customers specific needs, in an iteractive process detailing products, processes, interfaces, migration and reporting requirements while implementing them speedily in a collaborative environment in close contact with our customer.

Our expert team works in an agile mind-set throughout the implementation development cycle. From the build products, processes and interfaces, implementation sprints, test cases, test reports, status reporting, burn down charts through to the handover.

We are continuously improving processes by delivering value to our customers, providing transparency, methodologies and governance mechanisms designed to surface, shape, manage, deliver and operate IBSuite for our customers.

IBA will increase your time to value and lower your total operational costs to allow you to focus on what matters most -your business.

A+ Training

IBA provides professional training courses for customers and partners to ensure all users are super users before going live with the IBSuite SaaS Platform.

Courses are targeted for a range of different users within sales, customer service, claims, finance, managerial positions, IT staff and specialists within specific operational functions within the organisation.

The following topics are covered in detail: IBSuite SaaS Platform overview, IBFinance, IBClaims, financial reporting, overall architecture, technical architecture and scripting, product configuration, integrating IBSuite to external systems, IQL and reports.